A Case Writers Blog
Been a slow couple of days wonderment wise which has brought upon a severe case of writers blog.I thought about an entry as I noticed a bunch of gloves and mittens appearing all over. These hand garments obviously lost in the snow were now making their re-appearance due to the recent thaw. I toyed with some comparison to socks lost in the dryer but it didn't work out to much. You can see why.
Spent a wonderful hour yesterday talking to Dell technical support in New Delhi, India. It went something like this. Before you read on I was wondering something as I was on the phone. Why is it so easy to imitate the Indian accent ? Have we all seen too much of the Simpsons ? Anyway while your reading this please in your head add an accent to the lines marked dell:
me: This clients hard drive is bad and it is still under warranty. We've talked with 3 service reps already can we just get it replaced?
dell: I'm very sorry sir but we have to have the diagnostic BIOS error code.
me: The BIOS doesn't return an error code, the BIOS says it can't run the drive diagnostics.
dell: Sir could we please try to re-install the operating system.
me: We've tried that twice and it won't format the drive past 70%.
dell: Well sir, I am very sorry, but if we cannot install the operating system then we have to get the diagnostic BIOS error code.
me: Can you spell dejavu ?
After a conversation with a supervisor that was laced with the best NJ sarcasm I have ever spewed. I finally got them to agree that we were in a logic loop that only they could release us from. Aaron agreed to ship a drive to the client as fast as was humanly possible (you're doing the accent in your head again aren't you?). Before I get maligned as an insensitive politically incorrect jerk, this is humor okay people ? I'll leave you with a bust of Apu.
ba
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